Four weeks left to nominate staff for a Personal Service Star Award


There are just four weeks left to put forward your well-deserving staff for a Boutique Hotelier Personal Service Star Award.

The awards, now in their fifth year, have been collecting nominations in their droves from hotels up and down the country eager to shout about employees who are continuously going that extra mile for guests and the reputation of the business.

With categories in a wide range of sectors in the hotel industry, we are asking managers, senior members of the team, team leaders and hotel employees to nominate who they believe is most deserving.

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The awards are free to nominate and free for hoteliers to attend.


The nominations stage will officially close on September 24 at 6pm, before each vote is counted and a shortlist is then drawn up.

A judging panel, made up of industry experts will then make the decision on the winners who will be revealed at the Personal Service Star Awards ceremony at Hilton Olympia on October 16th, the first night of the Independent Hotel Show.

So if you haven’t yet cast your vote, nominating couldn’t be easier. Simply head over the HERE to cast your vote.

We are inviting all members of the hospitality industry to have their say; we want to hear about the best housekeeping managers, bar staff, concierges, among others, who are dedicating their working lives to hotels in the UK.

The full list of categories is:

Bar Manager of the Year

Restaurant Manager of the Year

Housekeeping Manager of the Year – sponsored by Mitre Linen

Customer Service Star of the Year – sponsored by Star Quality Hospitality

Concierge of the Year

Front of House Manager of the Year

Spa Manager of the Year

Reservations / Revenue Manager of the Year – sponsored by Avvio

Shining Star Award

General Manager of the Year

Supporting partners have been confirmed as contemporary tea specialist, T2 , luxury amenities supplier Out of Eden and bed manufacturer, Harrison Spinks.

The winners will be revealed at the 2018 Boutique Hotelier Personal Service Star Awards ceremony, held at Hilton Olympia on October 16, the first night of the Independent Hotel Show exhibition.

The Boutique Hotelier Personal Service Star Awards is sponsored this year by Mitre Linen, Star Quality Hospitality, Avvio, with supporting partners T2 and Out of Eden and Harrison Spinks.

There are still sponsorship slots available if you think this exclusive opportunity could work for you. Please contact Josh Waddell to find out more.

For hoteliers and staff wishing to attend, please email Zoe Monk on to register for your free place.

Tags : BH AwardsnominationsPersonal Service Star Awards
Zoe Monk

The author Zoe Monk

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