This year, for the first time, a Highly Commended accolade was presented for the Front of House Manager of the Year award, with Karen Weisheit from Grove of Narberth warranting a special mention by the judges.
Earlier this year, Karen took on the opportunity of Reception & Reservations Manager at the Grove of Narberth, an area of hotel management new to her.
She has since taken on additional responsibilities, resulting in promotion to House Manager effectively driving the smooth operation of the hotel since the departure of the GM in September 2018. Karen runs the weekly management meetings, reviews revenues management with the MD, feeds into marketing and pricing decisions and supports the new Events Manager.
Karen Weisheit – Grove of Narberth
Samuel Ballard – The Cavendish
Alexander Wilson – Brown’s Hotel
Tom Kelly – Ham Yard hotel
Judit Balonka – The Vineyard