HOTELIER HOT SEAT: Douglas Waddell, operations director, Hand Picked Hotels on repositioning the group


The operations director at Hand Picked Hotels says he is remaining optimistic about bookings across the portfolio for the rest of the year, once lockdown lifts in England next month.

On the latest Hotelier Hot Seat, Douglas Waddell, who looks after 19 properties in England, Scotland and the Channel Islands, discusses reopening expectations, forward bookings and how the brand has used lockdown to reposition itself in the market.

To watch the rest of the Hotelier Hot Seat series, click HERE

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Zoe Monk

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