*sponsored post from Bizzon
“There are decades where nothing happens; and there are weeks where decades happen” – Vladimir Ilyich Lenin.
This new decade didn’t just throw out the rule book. It ripped out the pages and tore it into irreparable pieces. If we’re being honest, the hospitality industry was already in the midst of a revolution – the pandemic simply bulldozed the adjustment period. The perfect storm had been brewing for years, first started by online travel agents and later by table booking systems and delivery companies becoming the first touchpoints with guests.
Hotel restaurants need to become reborn – only those that diversify their offerings and deploy innovative and agile technology will be a part of this revolution.
Those who have been quick to adapt, like Accor, were able to enhance the guest experience while streamlining their efficiency and bolstering their profit margin. So how did they do it?
- They let guests choose how they want to engage with their brand, as opposed to always thinking ‘hospitality = face to face’. They recognised that customers like using phones, and don’t like waiting for bills.
- They’ve enabled Omni Channel Ordering. Guests can buy from you whilst in their room, the bar / restaurant or anywhere else in the hotel.
- They’ve become creative with their operations (i.e. turning bedrooms into working spaces, offering subscription memberships etc)
Your choice of technology is pivotal to your success. Our connected platform removes the need for additional integrations, meaning your hotel can be set up and running within days. Our PMS integration allows restaurant staff to easily charge guests’ meals or drinks to the appropriate room. Bizzon is able to send room charges and all generated revenues to your hotel’s PMS system. We’re integrated with multiple PMS providers including Oracle OPERA and Amadeus.
Want to hear how we can help your hotel? Simply book in a call with a member of our team or drop us an email: firstname.lastname@example.org.