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Joined-up thinking is key to getting through Covid crisis, say Scottish hoteliers

Caucasian business people talking in cafe

Better collaboration amongst hospitality businesses will be crucial to getting through the Covid-19 crisis and protecting livelihoods for the long-term, new research has found.

A forum hosted by EP Business in Hospitality, alongside Catering Scotland, brought together 28 hoteliers to discuss key challenges and predictions for future trends, as well as how the sector will navigate its way out of the pandemic.

It emerged that many while many organisations are working on the issues they face, it is often not joined up enough, suggesting it is more powerful when businesses work together.

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The discussion also revealed that there are hard choices to come for many and operators believe it will take some time before any real recovery is in motion.  

Other concerns included issues surrounding employment with many workforces downsizing and not reemploying until late 2021.

It was also stressed that leaders in the industry need to engage with younger employees so they do not lose faith in the sector.

Chris Sheppardson, CEO at EP Business in Hospitality who hosted the forum commented: “There is a notable desire to keep everyone communicating and collaborating during this crisis. While there is little clarity or certainty in terms of how the sector will operate in the coming months, keeping contact and communications open and consistent will ensure we are better connected, better informed and better placed to act when the time comes.”

Formed in 2019, EPCIS Media is a joint venture between EP Business in Hospitality and Catering Scotland.

Tags : coronavirusCovid-19hospitalityHoteliersScotland
Zoe Monk

The author Zoe Monk

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