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MARKET MARVELS: Arun Kumar, general manager, Sunborn Hotel

Arun

In the midst of building a successful career as it is today, Arun was struck down with Stage 4 Non-Hodgkin lymphoma. Arun was never going to let the illness hold him back from continuing to work in an industry that continually inspires him.

When Arun took charge of Sunborn his aim for 2018 has been the repositioning of Sunborn London Yacht hotel into one of the UK’s most innovative hotel concepts. He set out to build sound, sustainable and consistent levels of profit and helped room occupancy to reach 91%, whilst building a loyal team who regularly walk over coals for him.

His approach to creating a stronger culture and development has helped reduce labour turnover at Sunborn London and seen a quarter of the team receive an internal promotion.

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Arun has delivered a strong positive growth in revenue and GOP terms since he took charge of the business. Sunborn London is consistently leading its competitive set in all three key areas of occupancy, ADR and RevPAR.

Apart from being a great leader he is a supportive and understanding coach. He takes time from his daily busy schedule to meet with most of his team members and listens to their feedback and concerns weather it is related to the hotel or industry in general.

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Sunborn Yacht London

Managed by: ISS

Bedrooms: 136

Website: www.sunbornhotels.com/london

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Zoe Monk

The author Zoe Monk

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