The Franklin London, part of Starhotels Collezione portfolio, has appointed Mishaal Eid as hotel manager.
Eid joins the 35-bedroom hotel from Flemings Mayfair Hotel, where he joined in 2017 as front of house manager for two years, before being promoted to rooms division manager in 2019.
Prior to moving to London in 2015 to join Park Plaza Hotels, Eid was part of the pre-opening team of the JW Marriott Marquis Dubai, leading a team of 63 staff in the reception, concierge and instant service departments.
Commenting on Mishaal’s appointment, Thomas Orchard, complex general manager for Starhotels Collezione’s three London properties said: “I am delighted to welcome Mishaal to The Franklin London and to the Starhotels family. He is an outstanding individual of significant experience and knowledge who is ready to take the next step forward in his career and look after one of the finest boutique hotels in London.”
Mishaal Eid said: “I am delighted to be joining The Franklin London in my first role as hotel manager. I am passionate about delivering the very finest guest experience and I look forward to building on the great successes that Starhotels and The Franklin have achieved.”
Starhotels Collezione owns and operates two other boutique hotels in London – The Pelham London, a 52-bedroom hotel in South Kensington, and The Gore London, a luxury townhouse on Queen’s Gate.