Jessica Tapfar has joined The Ned in London as hotel manager.
She replaces David Lockhart, who left the role earlier this year to join Mondrian Shoreditch as general manager.
Tapfar was most recently director of operations at Waldorf Astoria Amsterdam where she had been since 2017.
She also boasts experience at the likes of Waldorf Astoria New York and graduated from Cornell University in 2012.
She says: “While the building and operation itself is so big, we have the ability to make each guest feel special with our interactions.”
The 252-bedroom The Ned opened in London in May 2017 by Soho House Group and New York’s Sydell Group, following a multi-million pound transformation of the former Midland Bank in the city.
The members club, restaurant and hotel is known as one of the most popular in the capital.