New managing director steps up to oversee two Cornwall boutiques in newly-created role


General manager at Falmouth’s The Greenbank hotel has been promoted to managing director to oversee two properties in a newly-created role.

Ben Young, who has been general manager at the hotel for the last four years, has now been given the position of MD, to oversee both The Greenbank and sister hotel Cornwall’s Alverton Hotel.

He will officially start his new role on January 8.

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Young is a fourth generation hotelier whose family built and still operates the Hotel Bristol in Newquay.

He has more than 20 years experience in the hospitality industry, including stints at The Kensington Palace and Park Hotels in London and general manager roles across a number of four-star hotels in Cornwall.

“I am delighted to be taking on the running of The Alverton in addition to The Greenbank in the new year,” said Young.

“Being managing director of two hotels is a large task, but this is a natural progression for both businesses and we have great teams at both who I know I can rely on.

“Having one person overseeing both businesses means we can share best practice across the sites, as well as improving team development and training, pooling experience and resource. Both hotels will see the benefits.”

The Alverton is a Grade-II listed former convent on the western side of Truro, built by the same architect as the city’s cathedral. It has two AA Rosettes and was awarded four Silver Stars earlier in the year.


Zoe Monk

The author Zoe Monk

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