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Rachael Henley, Hotel manager, The Fife Arms

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At the end of last year, Rachael Henley joined the Fife Arms as hotel manager. Rachael joined right as Scotland went into its third lockdown and since day one, she has been nothing but outstanding – ever-present, over delivering, driven and forward-thinking; she has a passion for hospitality that is exemplar.

Most importantly, Rachael’s connection with team and her approachability is inspiring. Rachael led a charity initiative called the Artfarm 5000 – whereby the Artfarm team (the parent company of the Fife Arms) would clock up miles through walking, running, cycling to reach the collective goal of 5000 miles, whilst also trying to raise money for Hospitality Action.

Rachael was also instrumental in supporting the wider Braemar community, during lockdown – providing meals and food for the elderly, as well as to the local ambulance service. From a hotel operation side of things, Rachael has been key in implementing new systems whilst the hotel has been closed and has been going above and beyond to ensure reopening is a huge success.

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Tags : Fife Arms
Zoe Monk

The author Zoe Monk

1 Comment

  1. As a former employee and colleague of Rachael, I’d just like to add that I’ve never read a more accurate description of her. She has helped many people within the hospitality industry with different training, including helping me with my WSET level 2 and arranging for french interns to engage in English lessons. Rachael even volunteers her own personal time to teach English herself, and in 2020 took part in raising money for ‘Running for refugees’ . Rachael is a fantastic person who works exceptionally hard at everything she does and is also a dedicated friend.

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