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RESERVATIONS / REVENUE MANAGER OF THE YEAR

Reservations Manager

The winner of the Reservations / Revenue Manager of the Year award was Andrew Foote from Balmer Lawn Hotel.

Andrew recently project managed a room refurbishment ROI for over 30 rooms at Balmer Lawn Hotel, presenting a business case for category management upon completion and yielding the most from sensible investment.

He has instigated a fantastic team and kept 100% retention for a period of over two years.

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Foote has also helped grow room revenue between 6% and 25% each year, taking it from £1m to £1.5m in four years.

Finalists:

Caroline May – Seaham Hall

Kia Hellens – The Rathbone Hotel

Cavin Mpofu – Unlisted Collection

Andrew Foote – Balmer Lawn Hotel

Lisa Schofield – Harbour Hotels

Tags : BHPSSBHPSS AwardsBHPSS Personal Service starsBoutique hotelier BHPSS
Zoe Monk

The author Zoe Monk

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