The winner of the Reservations / Revenue Manager of the Year award, sponsored by Avvio, was Tom Evans from the Cottage in the Wood, Malvern.
The judges found that Evans is always looking for new ways to improve technology, reduce costs and increase income. He has worked alongside the new owners of The Cottage in the Wood to transform the business from a hotel that was working with minimal technology, and using paper-based systems, to one that is leveraging technology to improve revenue in many ways.
The award was present by Gillan Halley from Avvio, who sponsored the accolade.
Matthew Burbidge-Airs from The Hari
Kathryn Whittaker from The Chester Grosvenor
Tom Evans from the Cottage in the Wood, Malvern
Ana Maria Glinta from The Zetter
Hossam Hegazy from The Lalit London