REVEALED: Boutique Hotelier Power List 2017, Unsung Heroes


Boutique Hotelier can officially unveil the fifth and final category in our annual Power List, with the announcement of the 10 Unsung Heroes.

The Power List is a celebration of individuals responsible for leading, spearheading and encouraging in their own hotels up and down the country are intrinsic to the success of the sector.

And now every day this week, we have revealed the 10 finalists in each category, as the industry watches with anticipation to see who has made the top 50.

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The Unsung Heroes category, sponsored by Miele Professional, champions the people who do hard work often behind the scenes at their hotel.

The company said: “Miele Professional chose to sponsor the ‘unsung heroes’ category because individuals are always the backbone of any company and, without them, hotel guests would certainly not have as good an experience. At Miele Professional, employees are at the core and the company encourages better recognition of those who may otherwise go unnoticed.”

Monday saw us announce the Industry Titans, while Tuesday we revealed the 10 Business Leaders making their mark. Wednesday we unveiled the top Market Marvels shaking up the sector. Yesterday it was the turn of the Young Trailblazers to get their time in the spotlight.

The special guide honours 50 of the market’s most deserved individuals and pays tribute to their achievements over the past 12 months.

So how did we select the 50 companies and individuals in the first place? Well, ultimately we left it to the industry to decide by inviting the market to recommend the most dedicated industry professionals.

Additionally, we have taken into account the news stories and developments we have featured in Boutique Hotelier magazine and over the last 12 months, paying attention to examples of growth and best practice.

As you’ll see from reading the profiles of the 50 individuals and companies selected, the level of innovation taking place in the industry is remarkable — and something that deserves to be celebrated.


Louise Barber, general manager, The Grove of Narberth

Chris Carss, owner, Rothay Garden Hotel

Richard Allen, executive head chef, Rockliffe Hall

Tom Lewis, operations director, Wildsmith Hotels

Paula Ellis, group general manager, Twr Y Felin, Roch Castle and Penrhiw

Stephanie Davis, operations manager, Lime Wood

Paul Cookson, general manager, Oddfellows on the Park

Andrew Marsh, general manager, The Nadler Liverpool

Oliver Smith, hotel director, Sharrow Bay

Tiina Carr, owner, Brocco on the Park

Tags : Power List
Zoe Monk

The author Zoe Monk

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