Richard Marrett returned to St Michael’s Manor in 2016 for his second stint in the role, having previously worked under the Newling-Ward ownership from March 2011 to October 2014.
Embracing the opportunity to make his mark for new owner Raj Gunputh, Marrett kickstarted a number of developments across the property, overseeing a rolling refurbishment programme to freshen up the hotel’s interiors and spearheading a drive for the restaurant to reach new heights.
He successfully oversaw a £100k investment to give the hotel’s 30 bedrooms a revival in a bid to appeal to the younger generation.
Marrett also has high hopes for the Lakes Restaurant to achieve 3 AA Rosette status, and invested in its kitchen and staff as a result, with a new head chef brought in to drive this ambition.
The local community is hugely important to Marrett and he is keen to ensure St Michael’s Manor integrates with its community. Along with the charity work the hotel is involved with, Marrett is also part of the St Albans and District Chamber of Commerce, which he cites as key to networking, connecting with surrounding businesses, and making and retaining links with the area.
Alongside the hotel, Marrett worked alongside owner Gunputh to transform the fortunes of The Rose and Crown pub down the road from St Michael’s Manor in February 2017.
Fired up and ready for continued expansion, the hotel looks set to become part of a portfolio of hospitality establishments in the region, with Marrett the leading man to take the business forward.