SevenRooms, a data-driven operations, marketing and guest engagement platform has announced the appointment of Danilo Mangano as general manager Europe.
Mangano joins from American Express where he was director of global premium products and benefits, and will spearhead SevenRooms’ growth strategy across key markets in the UK and Europe, in addition to scaling the company’s team in their London-based office.
Located in Victoria, London, the newly opened SevenRooms UK office follows considerable momentum in the market over the past 12 months, with the company seeing a 105% year-over-year (YOY) increase in UK reservations booked through the company.
Joel Montaniel said: “We are thrilled to welcome Danilo to the SevenRooms family.
“As SevenRooms has grown and evolved over the past few years, the need for a European base of operations has become a priority for our team, and we’re excited to bring it to life with a leading hospitality expert.
“Danilo has been our top choice for this role for some time, working with him first as a partner and key stakeholder at American Express, and we’re happy to bring this vision to life as we grow our operational footprint throughout Europe.
“From day one, our focus has been on providing the best experience to our clients around the world, and by expanding our team in London, we will be able to offer even better hospitality and support to our clients across Europe.”
Mangano added: “Over the past few years, I’ve had the privilege to work closely with Joel and the SevenRooms team as they powered American Express’ concierge portal for Premium Cardmembers.
“It was during this time that I truly got to understand the power of guest data, and the SevenRooms platform, in driving the future of hospitality.
“By joining SevenRooms, I am moving from working with one of the best companies in the world, to working with the best hospitality product in the world, and I’m excited to be a part of this journey as we move into the next chapter for SevenRooms.”
Focused on enabling hospitality operators to capture and leverage data across the guest journey, the SevenRooms platform provides robust tools including: reservation and seating management, integrations across POS, PMS, payment processors and booking channels, guest profiles with customizable and automated guest tags, experiences and upgrades, and marketing automation and guest engagement tools inclusive of review aggregation, email automation, and special offers.