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Stephen and Jose Baker, Owners, Carbis Bay

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The family-owned Carbis Bay Estate is in the midst of investment. Two years after the launch of luxury £15m lodges, owners Stephen and Jose Baker are focused on the next stage of development, with a spa expansion, wedding venue build and new cottages on the agenda.

Father and son Malcolm and Stephen took on Carbis Bay in 1981 and they managed the estate together until Malcolm stepped back from the business 15 years ago.

Now a 365-day, year-round business and run by husband-and-wife team Stephen and Jose, Carbis Bay Estate got a further boost earlier this year when it was announced as a location for the G7 Summit, which will see the world’s leaders flock to Cornwall in June. The coverage of the region is estimated to bring a £50m boost to Cornwall.

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Ambitious and forward-thinking, Stephen and Jose are constantly working to improve Carbis Bay and evolve its offering, as it looks to carve a fresh identity following the end of its £25m investment project and become one of the leading resorts in the South.

Tags : Carbis BayStephen and Jose Bake
Zoe Monk

The author Zoe Monk

5 Comments

  1. The owners are flouting planning laws, they have disregarded a directive from Cornwall Council to stop works while planning application is considered. They have butchered the local wildlife habitat, ripping up old trees in nesting season and bulldozing over badgers’ setts.

  2. “constantly working to improve Carbis Bay ” if it wasn’t so utterly devastating and sad what is going on down at Carbis Bay Hotel at the moment that comment would be laughable. The rare and beautiful piece of coastline, loved by so many on the walk from Lelant to ST Ives has been destroyed by the Bakers, unlawfully so I may add. The carnage and destruction is unforgivable, I hope this hotel’s reputation (hilariously for being a green hotel?!) goes down the plug. It is utterly shameful. Should you wish to see what they have done please go to YouTube and search for Carnage Bay Hotel, you will see a short 7 min film clearly showing the devastation down there.

  3. It would be good if they had regard for local planning rules, as well as local people. It would be even better if they considered the environment, nesting birds and the fact that they are stewards of the land, not little gods. People should move here to honour the place and make a living without just using it as a cash cow. Cornish people have had enough of this exploitation.

  4. In November 2020, we tried to make a New Year’s Eve booking at the Carbis Bay Hotel but there was no availability on their website and they were not answering the phone.
    We checked nearby hotels on Booking.com and surprisingly found availability at CBH; so despite always preferring to book directly, we proceeded with Booking.com.
    4 nights from 29th December 2020, b&b
    plus New Year’s Eve dinner booked directly with the hotel
    total £1825.00
    We were already staying at a hotel in Falmouth for Christmas when CBH phoned to ask for our home post code. They then told us they would not allow us to stay and were cancelling our booking because the Government was changing the rules for Covid 19 and we are based in West Sussex. Apparently the hotel subsequently closed on December 31st, 2020.
    Our request for a refund was flatly refused, despite Stephen Baker’s “Book with Confidence” guarantee that we have since learned about.
    Clearly it was a difficult time for the hotel staff, but this is a 5-star hotel. As guests it was extremely unpleasant not to be shown more courtesy. It was Christmas Eve, we were told our only option was a credit for the equivalent amount to be used during 2021 so felt we had no choice but to accept.
    Since then, there have been several emails exchanged, one offering us 3 nights (instead of 4 plus dinner) some time after October 3rd, 2021. My emails reminding them of the Managing Director’s commitment and requesting a refund have been ignored and, as was the case last November, nobody answers the phone.

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