SUPPLIER SPOTLIGHT: On-demand guest service from Criton


Criton helps hoteliers and serviced apartment operators to create the perfect guest app and enhances their guests’ experience by giving customers the information they need on their own device.

Criton is a clever content management system which allows accommodation providers to publish their own fully customisable app.

“Using digital technologies to enhance the customer experience is vital for all hotel and holiday accommodation businesses”, commented Criton’s founder and CEO, Julie Grieve. “Today’s travellers and guests rely on their mobile phones or devices, carrying them everywhere; we simply provide operators of all sizes the ability to create an app for their hotel or apartments that not only acts as a digital concierge, but also allows them to answer guests’ questions, resolve any issues in real time, and increase revenue.”

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With Criton, hotels can step into the digital world and connect with guests like never before! Criton allows to fully brand and customise the app, reinforcing the brand awareness and creating customer loyalty.

Hotels and property owners can provide useful information, anticipate guests’ needs pre-arrival, send push notifications, upsell their services and receive guest feedback on valuable aspects of their experience.

Guests can make requests, order room service, discover the best places to visit, make mobile bookings and much more. Guests can access the information and message the hotel at their convenience, whether they are in the room or are out and about.

Hotels owners and managers are in complete control of the content they give to guests, which will increase guest satisfaction and engagement. With Criton building an app is easy! Get your own app and signup for a free 30-day trial today.

Zoe Monk

The author Zoe Monk

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