SUPPLIER SPOTLIGHT: Trybe on course for double digital growth

Lanelay Hall Hotel & Spa

Trybe, the next generation of spa and leisure software which launched earlier this year, has signed with its first 10 hotels and is on course to double that number to 20 by the year end. 

Properties include: Shrigley Hall Hotel & Spa, Ruthin Castle Hotel, Lanely Hall Hotel & Spa, The Manor House Hotel Alsager, Chevin Country Park, The Manor House, No 15 Great Pulteney Street, No 1 Clifton,  The Spa at Breedon Priory and Birch.

Trybe partner, Sharon Row, Reservations Manager at Shrigley Hall Hotel & Spa says: “Having introduced Trybe into our Spa booking journey, we’ve enjoyed huge improvements in efficiencies, bookings and revenue. Both bookings and revenue have more than doubled and time on the phone has decreased – improving team efficiency and guest satisfaction.”

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Once clunky, complicated and costly, the new generation of software from Trybe does away with restrictive servers, expensive licence fees and time intensive training to be replaced with a lighter, healthier for business, cloud based system with an open API.  This enables hoteliers to double their revenue, save staff time and even choose where they work from all for a single fixed monthly fee and an internet connection!

Another advantage is that Trybe enables hoteliers to capture bookings online 24 hours.  New research conducted by Trybe on 30,000 bookings reveals that 42% of spa and leisure bookings are now being made outside of the traditional 9-5 working day, meaning live availability for customers to book is now essential. The data further showed that 25 % of bookings were last minute (up to seven days in advance) emphasising the importance of making it quick and easy for customers to search and book online when spa staff and phone lines may not be accessible.

Reservation software such as Trybe which is cloud-based frees up time for reservations teams and gives the customer more responsibility for their reservations, cutting down on long call queues, overflowing inboxes of email enquiries and being tied to phones to take calls.

Tags : leisurespaSUPPLIERSTrybe
Zoe Monk

The author Zoe Monk

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