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5 ways to weather a PR storm

OPINION by Zoe Monk on November 1, 2019

Jordan Baker, CEO of Sanity Marketing shares his best advice on coming out of a PR storm stronger than ever

ADVICE: Embracing change and capitalising on Airbnb

BEST PRACTICE HOTEL MANAGEMENT INDUSTRY OWNERS & OPERATORS by Zoe Monk on October 30, 2019

With over 6 million accommodation options across more than 200 countries, now could be the right time to consider adding Airbnb to your distribution strategy

ADVICE: Architecture firm behind Heckfield Place on maximising your smaller spaces

BEST PRACTICE DESIGN HOTEL MANAGEMENT by Zoe Monk on August 27, 2019

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In 2018, Spratley & Partners completed the transformation of Heckfield Place Hotel after a six-year project. Here the firm's director, Sarah Tassell, shares her best advice on making an impact with your design

MASTERCLASS: Securing investment to fund your growth

HOTEL MANAGEMENT INDUSTRY by Zoe Monk on August 23, 2019

Catherine Gannon, Founder, Gannons Solicitors

Founder of Gannon Solicitors says for the right concept, in the right location, the financial backing is there

MASTERCLASS: Running the right bonus scheme

FINANCE & REVENUE PROFESSIONAL SERVICES by Zoe Monk on July 11, 2019

Katee Dias from Goodman Derrick explains the best solutions in offering employee performance-based benefits and common pitfalls to avoid

MASTERCLASS: The trouble with teens

BEST PRACTICE DESIGN HOTEL MANAGEMENT TRAVEL & TOURISM TRENDS by Zoe Monk on May 1, 2019

Fox PR’s creative director Ashley Pearson offers insight into successfully navigating the tricky teenager market

ADVICE: Funding your next move as an independent hotelier

FINANCE & REVENUE HOTEL MANAGEMENT by Zoe Monk on April 24, 2019

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An ongoing strategic funding plan, supported from trading cash flow and profits is an ideal scenario, says chartered accountant Chris Langrick

TOP TIPS: How to hire brilliant hospitality staff

CAREERS SPECIAL REPORTS TRAINING by Zoe Monk on March 22, 2019

Over 53% of leading industry figures believed that ‘out dated perceptions’ were preventing people from viewing hospitality as a worthwhile career

MASTERCLASS: The KPIs your marketing department should be working to

HOTEL MANAGEMENT SALES & MARKETING TRAINING by Zoe Monk on February 25, 2019

Your marketing department will drive how your brand message is communicated and be key to fuelling your hotel’s growth

ADVICE: Making maintenance matter to all staff

INDUSTRY RESEARCH SUPPLIERS TRAVEL & TOURISM by Zoe Monk on February 11, 2019

It is vital that staff are trained to be eagle eyed to spot issues that can then be logged and booked in before getting worse

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