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CORONAVIRUS: UKHospitality calls for the Government to ‘act now’ to protect the sector

ALSO IN THE NEWS by Zoe Monk on March 17, 2020

Kate Nicholls, CEO of industry trade body UKHospitality, has urged the Government to ‘act now’ to protect the sector after Prime Minister Boris Johnson advised the general public to stay away from pubs, restaurants and

How to prepare for the slowdown in accommodation due to Coronavirus fears

HOTEL MANAGEMENT INDUSTRY OWNERS & OPERATORS by Zoe Monk on March 10, 2020

By Susanne Williams, revenue & systems director at Journey Considering rate, hotel policy and a strong, authoritative message to reassure

FEATURE: The rise of low and no alcohol options

BEST PRACTICE DESIGN HOTEL MANAGEMENT TRAVEL & TOURISM TRENDS by Zoe Monk on February 28, 2020

We dive into how the low and no alcohol sectors are impacting the hospitality industry, how hotels are reacting and how you can cash in

ADVICE: Optimise your content to target Valentine’s Day gift buyers

MARKET DATA SPECIAL REPORTS by Zoe Monk on February 4, 2020

Discover ways to appeal to those looking for a last-minute Valentine's Day present by driving your gift voucher sales

MASTERCLASS: Streamline your weddings strategy

BEST PRACTICE DESIGN HOTEL MANAGEMENT INDUSTRY MEETINGS & EVENTS OWNERS & OPERATORS TRENDS by Zoe Monk on December 18, 2019

Learn how to add authenticity and personalisation for couples as they navigate their way towards their big day, and how to ensure your first impressions count

ADVICE: Maintaining the human connection with your guests in a technological era

HUMAN RESOURCES INDUSTRY OWNERS & OPERATORS TECHNOLOGY by Zoe Monk on November 22, 2019

When you find the sweet spot between people, process and technology, tech can be the oil that helps human contact flow, but don't use it to the detriment of your reputation

SUPPLIER SPOTLIGHT: Taking good care of the important details

DESIGN HOTEL MANAGEMENT SUPPLIERS by Zoe Monk on November 21, 2019

With 57% of consumers saying that a quality coffee offering improves their perception of a hotel, getting your coffee right is hugely influential

The most costly mistakes to make on Facebook

HOTEL MANAGEMENT INDUSTRY INTERVIEWS & ANALYSIS OWNERS & OPERATORS by Zoe Monk on November 8, 2019

Three of the most common Facebook advertising mistakes advertisers make, and tips on how you can avoid them

5 ways to weather a PR storm

OPINION by Zoe Monk on November 1, 2019

Jordan Baker, CEO of Sanity Marketing shares his best advice on coming out of a PR storm stronger than ever

ADVICE: Embracing change and capitalising on Airbnb

BEST PRACTICE HOTEL MANAGEMENT INDUSTRY OWNERS & OPERATORS by Zoe Monk on October 30, 2019

With over 6 million accommodation options across more than 200 countries, now could be the right time to consider adding Airbnb to your distribution strategy

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