masterclass Archives - Boutique Hotelier

ADVICE: Making maintenance matter to all staff

INDUSTRY RESEARCH SUPPLIERS TRAVEL & TOURISM by Zoe Monk on February 11, 2019

It is vital that staff are trained to be eagle eyed to spot issues that can then be logged and booked in before getting worse

MASTERCLASS: What to look for when buying an established hotel

HOTEL MANAGEMENT INDUSTRY MARKET DATA OWNERS & OPERATORS RESEARCH by Zoe Monk on January 24, 2019

hotel reception, check-in desk office, hostel

Reputation, physical condition and opportunities for growth are all key elements that should be considered when contemplating a new acquisition

MASTERCLASS: Managing your supplier relationships

HOTEL MANAGEMENT PROFESSIONAL SERVICES SUPPLIERS by Zoe Monk on January 7, 2019

From contracting with a new supplier to terminating relationships, the experts from London law firm, Goodman Derrick LLP share their expertise

HOW TO: Create the right impact with innovative lighting

DESIGN HOTEL MANAGEMENT RESEARCH SUPPLIERS TRENDS by Zoe Monk on December 3, 2018

Improved safety, lower carbon emissions and controllability have made LEDs immensely popular, but the market is evolving, says Applelec expert

The best brain-boosting foods for business guests

FOOD & BEVERAGE RESEARCH TRENDS by Zoe Monk on October 3, 2018

Nigel Kennedy, director at Appetite Direct, shares his top trends on foods that fuel the body and the mind to better cater for your corporate clients

MASTERCLASS: Create the perfect co-working space

BEST PRACTICE HOTEL MANAGEMENT SPECIAL REPORTS by Zoe Monk on June 12, 2018

Providing a creative co-working space requires more than just strong Wifi and a comfortable place to sit. You need to aim for your hotel to become a hub of the local community with an emphasis

ADVICE: Time off on Bank Holidays – what is the entitlement?

BEST PRACTICE CAREERS HOTEL MANAGEMENT HUMAN RESOURCES TRAINING by Zoe Monk on May 4, 2018

With two bank holidays coming up in May, there is often confusion as to whether such holidays are included in

FEATURE: Kit out your staff right to ensure they offer service with style

DESIGN SUPPLIERS by Zoe Monk on March 26, 2018

Ensure your staff are dressed to impress with a uniform that fits your brand image, service offering and high standards,

10 things to consider for hoteliers when undertaking a data audit

BOOKING ENGINES CAREERS FINANCE & REVENUE HOTEL MANAGEMENT MARKET DATA SALES & MARKETING TECHNOLOGY TRAINING by Zoe Monk on January 22, 2018

The General Data Protection Regulation will come into effect in May 2018. It replaces the current Data Protection Act, updating the guidelines

MI Conference: ‘Veganism wasn’t on our radar six months ago’ says Selfridges store director

FOOD & BEVERAGE TRENDS by Zoe Monk on January 17, 2018

The continued rise of plant-based food and the consumer shift to veganism will go from trend to established concept this

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