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Tech experts Criton adds contactless food ordering system to guest app

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Leading hospitality tech company Criton has partnered with restaurant tech experts Hungrrr to add a safe, contactless food ordering system to its hotel guest app.

The system which comes at no cost to the hoteliers allows guests to self-order and pay for food and drinks, whether in the hotel restaurant or in-room, via their own phone.

As lockdown restrictions begin to be eased, the contactless solution will help hoteliers drive F&B revenues while maintaining physical distancing and safeguarding the health of their guests.

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The partnership with Hungrrr is the latest move by Criton to help the hospitality sector digitise its guest interactions and reduce the number of physical touchpoints.

In May, Criton announced that its platform would be completely free until 2021, enabling more hoteliers to transition to digital services as the pandemic forces many to re-evaluate everything from booking to concierge services.

Since the offer was made, Criton has significantly increased the number of hotels using its white-labelled app, which can be branded and configured to suit the individual property.

Julie Grieve, founder and CEO of Criton, said: “Digitising the guest journey has never been more important and it is heartening to see the commitment by the sector as a whole to embrace new ways of working. All hoteliers will need to instil confidence and the additional capabilities of the app now mean that they can also offer their guests a simple, contactless way to order and pay from a restaurant or bar menu while maintaining physical distancing.”

Tags : coronavirushotelsTECHNOLOGY
Zoe Monk

The author Zoe Monk

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