The Mount in Wolverhampton has seen its recent £3.5m investment pay off with a rise in reputation and an increase in sales.
The four-star hotel is owned by the Bernard family and following the upgrade programme, last year received a plethora of awards for its service and new-look facilities.
As part of a wider £7m project, all of the hotel’s rooms have been fully refurbished, with the addition of six new suites and five junior suites.
A new gymnasium has been added to the property with plans to develop a spa also in the pipeline.
All computer systems, management systems and kitchens have been redesigned and with a 200-space car park has been resurfaced.
In 2019, The Mount received 12 award nominations in both national and local ceremonies, and scooped three wins including Best Hotel in the West Midlands and Most Outstanding Luxury Hotel.
Success also followed after an AA inspection, with the hotel’s Merit Score increasing 5%, solidifying its place as an 80% four-star property.
Additionally, the hotel’s restaurant, The Drawing Room Bar and Grill, was presented with The Good Food Award Best Restaurant West Midlands 2019 award.
Hotel director Scott Bernard said, “The Mount Hotel has accumulated a large number of awards in 2019, and we’re so proud to see that the effort that we’ve put into becoming a friendly, welcoming, and enjoyable place to stay is really starting to be recognised not only locally but on a nationwide basis.”
Built in 1865, The Mount was transformed into a luxury hotel in the 1950s.