To commemorate the 10th anniversary of Corinthia London, we hear from managing director Thomas Kochs on his career highlights, most elaborate guest request and his proudest moment with the luxury London hotel so far.
Most memorable moment for the hotel over the last 10 years? The launch of Kerridge’s Bar & Grill in 2018. Welcoming Tom Kerridge to the Corinthia family was an incredible moment and it is an integral part of our culinary offering.
Most unusual booking taken? We routinely have renowned actors and musicians staying with us, and once took a booking for a band who took an entire floor of the hotel and had an extensive rider which even after 30 years working for hotels made me smile!
Most unusual guest request? A guest once requested a large quantity of rare, pre-embargo Cuban cigars, which coincidentally we already had in our humidor!
Most memorable celebration at the hotel? New Year’s Eve at the hotel is always special. We are situated just off the Thames, so the view of the fireworks at midnight is magical – especially from one of our penthouse terraces.
Biggest change at the hotel over the last decade? When Corinthia London opened a decade ago we were one of the first hotels to offer flexible check-in/check-out times. It has taken the guest experience and warm feeling of hospitality to another level.
Biggest achievement at the hotel? There have been two documentaries about the hotel in the past three years which does feel like a great achievement. We are thrilled to have been given the opportunity to share what goes on behind the scenes to the viewers as well as the fun we have together working in the hospitality industry.
Proudest moment as managing director? I feel especially proud whenever there are internal promotions of our colleagues whose dedication is recognized and celebrated.
Which year sticks out for you as being particularly successful since joining? 2019. We had the highest revenue since opening and that was a fantastic feeling.
What does your average day look like? From wake up to sleep time… I wake up at 6am, then try my best to get myself to the gym for a quick workout. I head to the hotel and immediately make my rounds. I like to know what’s going on in each department and to talk to all our teams before our team operations meeting at 9am. If I am not entertaining, I have lunch in our Colleague Restaurant (our wonderful staff canteen), followed by individual catch ups with my executive team, and calls with Simon Naudi, our CEO in Malta. It varies from day to day, but I try to leave the office at around 7pm and head home to make a light dinner and take my dog Sammy for a walk – but I keep my eyes on emails throughout the evening.
Your favourite part of your day? Aperitivo hour!
In one word…
Favourite food? Pasta.
Favourite UK city? London of course!
Favourite request on the jukebox? Wake Me Up Before You Go-Go by Wham!
Favourite drink? A Margarita.
Favourite holiday destination? Italy.
Favourite film? I prefer TV series…
Favourite gadget? A cast-iron guglhupf cake tin.
Favourite thing you own? My working cocker spaniel, Sammy.