Top 11 best hotel initiatives helping to take the strain off the NHS


Hotels across the country are proving they are the heart of their local communities by launching new schemes and initiatives to reach out to those in need and to help ease the strain on the NHS during the Covid-19 crisis. We bring you a round up of some of our favourites.

Calcot & Spa launches local community food project to support the vulnerable

Calcot & Spa, part of the Calcot Collection, in the Cotswolds, has launched a community food project in response to the Covid-19 crisis.

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With the support of the hotel’s principle shareholders, the Stone family and led by executive chef Richard Davies, the Calcot team is working with local councils and volunteers in Gloucestershire to safely prepare and deliver complimentary home-cooked meals to 600 vulnerable people in the local area.

The innovative food distribution service aims to supply two-course meals to those in need every Monday, Wednesday and Friday, staffed by furloughed Calcot employees and council volunteers.

Working in conjunction with the four surrounding councils of Tetbury, Malmsbury, Nailsworth and Sherston, the Calcot team has identified recipients for the scheme including the elderly, vulnerable families, key NHS workers and those self-isolating.

The Belfry pledges reopening day green free to charity

The Belfry Hotel & Resort announced today that it will donate its entire green fee income on its first day of reopening to a number of UK charities.

The hotel, which was on track to host over 30 charity gold days in 2020, comprises three iconic golf courses that have played host to The Ryder Cup and the European Tour.

Due to Covid-19, many of these fund-raising events have now been cancelled or postponed, so the hotel has pledged to donate green fees from the resort on the first day all three courses reopen.

The donations from the resort’s green fees will support a variety of causes, from cancer, heart, kidney and Parkinson’s treatment, children’s hospitals and hospices, to charity trusts supporting ex-sportsmen. It also includes the two nominated Belfry charities for 2020, Matt Hampson Foundation and LoveBrum.

The Belfry Hotel & Resort comprises three golf courses, including The Brabazon and The PGA National, which have previously hosted The Ryder Cup four times – more than any other venue in the world – and two European Tour events.

Chestnut teams up with Food4Heroes to provide 300 meals per week to NHS staff

Chestnut, the East Anglian hospitality group, has teamed up with Food4Heroes to help provide meals for frontline key NHS workers.

The not-for-profit initiative has been launched to initially provide 300 free meals per week to NHS workers at the Norfolk & Norwich University Hospital CCU, with the aim of adding more meals and hospitals in the region as funding increases. 

 Food4Heroes is a national scheme, prompted by an appeal by NHS worker, Dawn Bilborough, who was unable to buy food in her local supermarket after completing a 48-hour shift.

Food4Heroes delivered more than 60,000 meals to 12 hospitals in England by the end of April.

The Berkeley opens drive-thru service for London’s emergency services

Luxury hotel The Berkeley has opened a new drive-thru service to provide a pit-stop for emergency services in London.

The team at the hotel are serving complimentary tea and coffee from 10am until 4pm, as well as giving out 250 hot meals from 11.30am on a first come, first served basis.

Launched this week, so far the service has been a resounding success, with employees from the police force and ambulance service from all over the capital making the most of the support on offer.

Alexander Hotel Collection expands click & collect grocery service to all hotels

Alexander Hotels has launched a new online grocery service across all four of its hotels to help deliver food products to the vulnerable.

The service is available at Alexander House in West Sussex and Langshott Manor in Surrey, as well as Great Fosters near Windsor and Barnett Hill in the Surrey Hills for households with five miles of each hotel.

The usual gift voucher shop is now an online grocery store offering a range of products including meat, fruit & veg boxes, frozen ready meals, dairy, store cupboard and household goods. 

Meat including a range of ‘butcher’s selection packs’ has been sourced from a West Sussex butcher and the ready meals from a local Kent supplier. 

Deliveries are ready to be collected the next day, with the team at the hotel ensuring social distancing restrictions are upheld upon collection.

The hotel group has also set up a weekly prize draw across the collection with followers on social media invited to nominate NHS or care workers to win a special prize. Already given away is a spa day for two at Alexander House & Utopia Spa and dinner for two in the Michelin-starred Tony Parkin at Great Fosters.

The Zetter teams up to provide One Hot Meal for community’s most vulnerable

The Zetter and The Zetter Townhouse in London has started a One Hot Meal initiative designed to bring hot dinners to those most vulnerable in the group’s neighbourhood.

The group has teamed up with Clerkenwell Mutual Aid to deliver hot meals to people living in Ec1 and its borders, including the elderly, those on low or no income, the disabled and people with other pre-existing health issues.

Making the most of the hotel’s professional kitchens and suppliers’ fresh produce, head chef Rasheed Shahin is driving the initiative free of charge.

The first delivery of 60 freshly-cooked meals was sent last week with resounding appreciation.

The group hopes to now increase the number and frequency of the meals.

The Pig sends fresh produce from kitchen gardens to locals

The Pig at Bridge Place in Kent is sending produce from its kitchen gardens to those who are vulnerable and in need during the coronavirus outbreak, including delivering vegetables to a sanctuary of endangered gorillas.

The hotel part of Robin Hutson’s Home Grown Hotels, is gifting its homegrown harvest of fruit and vegetables to the doorsteps of NHS workers and others working on the frontline fighting the Covid-19 pandemic.

Also included in the produce drop is the gorilla residents of Howletts Wild Animal Park, who will be feasting on parsnips, chard, celeriac and spring onions that would otherwise go to waste as guests stall on their travel plans.

Rockliffe Hall donates toiletries to local NHS Foundations

Rockliffe Hall has donated hundreds of toiletries to County Durham and Darlington NHS Foundation Trust following an appeal for products to help patients.

The five-AA-red-star hotel in Hurworth, near Darlington, gifted 576 shower gels, usually found in guest rooms, to Darlington Memorial Hospital after a message went out asking for products for many patients who don’t have any toiletries, due to the current ban on visitors because of the Covid-19 outbreak.

Whatley Manor head chef starts up food truck to deliver meals

Niall Keating, the talented young chef at Whatley Manor, has started a new initiative to offer food items to NHS workers and vulnerable people in Stoke-on-Trent.

Keating has opened up his food truck, Paradise carriage, to distribute meals and produce to those on the frontline in the local community.

Local suppliers have helped out by providing produce for free to help Keating to deliver the service completely complimentary to those in need.

Whatley Manor is also giving away free breaks to say thank you to NHS staff.

Employee at Carden Park makes headbands to ease pain of PPE masks

An employee at Carden Park in Cheshire has taken the initiative to help the NHS by making headbands to ease the pain of wearing PPE masks for long periods of time.

Holly Rich is playing her part in helping NHS and key workers during the pandemic by creating the headbands to fight against ear blisters and sores that are often occur after wearing the masks for hours at a time.  

A post on the hotel’s Instagram read: “In our current Covid-19 situation, the need for NHS staff to wear face masks has never been so vital. Medical masks do however wear down the backs of their ears creating sores and blisters. I am therefore helping in the only way I can by making headbands designed to take the strain of these painful but necessary masks…”

Chewton Glen donates produce from on-site farm

Chewton Glen has partnered with a local non-for-profit organisation to donate produce from its on-site farm to feed those in need.

The luxury Hampshire hotel has teamed up with The Empty Bowls Project to donate the organic produce while the property is closed.

Estate manager Darren Venables is harvesting Chewton’s crops and ensuring the produce is donated to the vulnerable in the community.

Iconic Luxury Hotels, operator of Chewton Glen as well as Clivden, Lygon Arms and 11 Cadogan Gardens, has replaced its corporate emblems and flags at each of its hotels with NHS flags.

Tags : Calcot CollectioncoronavirusRockliffe HallThe Pig
Zoe Monk

The author Zoe Monk

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