The Torridon commits almost £500k to staff satisfaction as employee turnover drops to 33%


The Torridon in the Scottish Highlands has invested almost £500k into new staff accommodation, in a move that is already paying off as employee turnover drops to 33%.

The resort, which includes a five-star boutique, traditional Scottish inn, fine-dining restaurant, pub, self-catering cottage and activities hut, has created six new eco-friendly flats, which now allow 42 staff members to live on site.

The new accommodation offers the management team their own bedroom, living space and kitchen, and uses biomass heating and hot water, LED lighting with PIR motion detection sensors, a BioDisc sewage system and mechanical heat recovery ventilation.

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Despite the challenge of its remote location, The Torridon currently employs the largest team in its area with 55 staff.

Last year staff turnover at the hotel has been reduced to 33%.

As well as offering apprenticeships and external courses, The Torridon has also developed a leadership and management training programme for all heads of department.

The programme has been a success with the team and a number of staff are entering their third season.

Rohaise Rose-Bristow, co-owner of The Torridon, said: “It’s vital that we can provide our team with a first-class career experience and show prospective employees what a great place to work The Torridon is. Although our secluded location can be a challenge for recruitment, our tailored training programmes, new staff accommodation and our focus on a healthy work/life balance continues to attract driven young professionals to the hospitality industry.”

Tags : hotelsHRScotlandstaff accommodationThe Torridon
Zoe Monk

The author Zoe Monk

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