Unsung Hero of the Year – Alex McCabe, Lumley Castle


Alex McCabe, C&B manager, Lumley Castle Hotel

Alex McCabe was furloughed from his position as C&B manager at Lumley Castle on March 23. Since then he has supported the local community during the pandemic, volunteering for three organisations, becoming an excellent ambassador for the hotel in the local area.

He volunteered over 40+ hours a week whilst also supporting elderly members of his own family.

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He volunteered with Boots UK as a Covid-19 testing operative at his local testing site – working 30+ hours a week some days doing 12 hour shifts testing those who had symptoms of coronavirus.

Alex also signed up to volunteer with FareShare, a local charity supplying food and other goods to local food banks, hostels and charities. He worked two days a week delivering food parcels to organisations across the northeast.

Alongside the testing site and FareShare, Alex signed up to be a community responder with the NHS. He had an app on his phone that would alert him when someone in the local area needed support. This involved tasks such as completing shopping and prescription/medications collections for those isolating or just having phone conversations with the elderly who were isolating alone and were feeling lonely.

Tags : BHPSSLumley Castle Hotel
Zoe Monk

The author Zoe Monk


  1. Alex is an inspiration to his generation. Volunteering to many charities and causes then helping couples celebrate their special day at Lumley Castle Hotel.

  2. Alex is a lovely genuine guy. He is selfless in his work & gives so much for others. He deserves reward but won’t normally take it.

    1. Working with Alex is such a pleasure. He is the most inspiring, energetic, enthusiastic and helpful coworker, Always the first to offer a helping hand and so it came with no surprise to see that during lockdown he volunteered for different organisations, not to mention he is also the vice chairman and treasurer of a charity called ‘Darcy’s Dream’.

      Such a inspiration and most definitely deserves to be awarded for his selfless and caring personality!

  3. Alex is an amazing young man who also gives up his time to help at charity darceys dream too all this as well as handling his own grief after loosing his dad 6 months before lockdown

  4. I’ve not known Alex for so long but what I’ve heard of what he has been doing for charities whilst in furlough does not surprise me , when he works at Lumley castle he always brings a smile to guest faces when he looks after their needs. Top lad to work alongside

    1. This young lad deserves to win. Ever since I met him in secondary school, where I was staff and he was a pupil, you could see he had a level of empathy and all round maturity. He is a true gent and polite young man. The world could do with more young lads like Alex. Best of luck Alex x

  5. Well done Alex in your support within the community in these testing times. You should be so proud of yourself of your accomplishments this year and you continue to do so. We are all proud of you Alex.

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