Gough Hotels is a long-established, family business run by Robert Gough and his wife Claire. The group owns and operates three properties in Suffolk and celebrated 50 years in the business in 2015. Having established the business with her late husband, Mary Gough received an MBE for services to the hotel industry in 1990, before handing over the reins to Robert, who inherited her passion for hospitality.
The three sites within the Gough Hotels portfolio – The Angel Hotel, The Salthouse Harbour Hotel and Southwold Pier, are well known in the region for their individual design and emphasis on service and style.
Earlier this year it was announced that Gough Hotels was to plough £750k into a renovation project at The Angel Hotel, updating its bar, brasserie and lounge, before reopening to the public in the spring to show off its new look.
The four-star hotel in Bury St Edmonds comprises 77 bedrooms and ‘one of the coolest bars outside of London’s trendy Shoreditch’.
Once the renovation project is complete, the hotel will boast a new designed inspired by its history, with nods to Charles Dickens who wrote about The Angel Inn and stayed in the building. At the time, Robert said he thought it ‘was time for a little bit of a facelift’ and promised to ‘bring to life’ the character of the building as part of the investment.
A new head chef also joined the team to devises a series of new menus to focus on seasonality and provenance.
The Salthouse Harbour hotel is equally as successful; in 2017 the hotel scooped the Best Website & SEO Marketing award at the Hotel Marketing Awards, with the judges saying it was “great to see a hotel embracing their location and the importance of selling the destination”.