The Unsung Heroes category pays homage to the hard work and dedication of people often working behind the scenes to ensure success at their hotels.
The 10 figures over the next few pages are a vital part of the DNA of their property and deserve to be recognised.
This category ensures that their lights do not remain under a bushel. From the head honchos who achieve so much but prefer to shy away from the limelight, to the employees working tirelessly under the radar and business owners who have transformed the reputation of their property but go unnoticed; we have searched high and low to find the ones most worthy of a place in our top ten Unsung Heroes for 2019.
Brian Keane, CEO, Cameron Ventures Group
Robert Gough, owner, Gough Hotels
Neil Glasspool, managing director, Homewood
Kevin Charity, CEO, Coaching Inn Group
John and Dorothy Fothergill, owners, The Salutation
Astrid Deppisch, complex director of revenue, Starhotels UK
Jeremy Mogford, owner, Mogford Limited
Charles Lowther, owner, Askham Hall
Phil Brown, head of operations, Lucky Onion