VIDEO: Operators reveal reopening plans and concerns for post-Covid trading

The Beckford Arms – exterior x

Dan Brod, the operator of four pubs with rooms, Matt Parry-Hann, CEO of the Epicurean Collection and BH Editor Zoe Monk took put in a HospoLive session this week, discussing reopening plans, guest expectations and concerns for business in the new post-Covid world.

HospoLive is a free Facebook Live stream created to upskill, inspire and connect furloughed workers during the Coronavirus pandemic.

The stream, which was launched by Think Hospitality and Flow Hospitality, with the support of Fleet Street Communications and a huge number of volunteers, covers a number of key areas, running from 8.30 – 18.00 every day.

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In the session held yesterday, Brod, Parry-Hann and Monk reveal the new measures that will be essential for hotels to adopt to reassure customers about cleanliness, but also stress how hospitality will always prevail over hygiene.

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Zoe Monk

The author Zoe Monk

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