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WATCH: How to ensure technology and personal service go hand in hand

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In the post Covid-19 travel world, technology and touch-free solutions will be in demand like than never before.

But how do businesses ensure that the introduction of new technology won’t replace the personal service that hotels have built their reputation on?

Here BH Editor Zoe Monk catches up with John Hardman, product marketing manager at dormakaba to discuss the best solutions that go hand in hand with excellence service and how hoteliers can capitalise on technology past the pandemic.

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To watch the rest in the dormakaba interview series, click HERE

Tags : dormakabahotelsvideo
Zoe Monk

The author Zoe Monk

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