Dave and Charlotte Reilly discuss 10 years as owners of five-star, Yorkshire boutique hotel Yorebridge House, in the latest issue of Boutique Hotelier.
The Reillys, not from traditional hospitality backgrounds, took over the former school house in Banbridge, Hawes in 2006 and spent the next 18 months transforming the property into a new hotel. Now a decade on and the business goes from strength to strength, buoyed by the launch of a new Laurent-Perrier private dining space and a trophy cabinet that is fit to bursting.
We caught up with the ambitious couple in our September edition to discuss how they have built up business and plans to secure the longevity of the hotel for the future.
Mark Yates joined Park House Hotel just over a year ago as head honcho and we went down to the West Sussex gem to see how he is making his mark. With a spa reshuffle and new service standard already introduced, he has more up his sleeve to help win the hotel national acclaim.
Also in the latest issue is a special focus on training and recruitment, with an exclusive insight into how The Pig looks to hire, retain and motivate staff members.
We also discover exactly what will attract the right employees and how to keep them engaged long after they’ve been appointed.
The Old Stocks Inn in Stow-on-the-Wold is fast becoming one of the industry’s top technology trailblazers and Jim Cockell has made considerable investments over the past 12 months to ensure the hotel is all about innovative. We speak to him ahead of his panel session at this year’s Independent Hotel Show to get the lowdown.
Our ‘shop’ feature profiles the best guest room amenities available on the market guaranteed to keep guests happy and we also bring you a round up what’s in store at this year’s Hotel Tech Live.