Tewskesbury Park has seldom been out of the spotlight over the past 12 months, with a £10m investment and drive to raise its reputation helping to keep the hotel in the headlines.
In 2014, the Gloucestershire hotel was bought by the McIntosh family, who acquired the business from previous owners Washington Hotels. It had spent many years being passed from owner to management company and back again, with operators neglecting its potential and failing to invest in its assets. That is, until the McIntosh family stepped in and embraced the opportunity to turnaround the business.
Claire White and her brother Chris, together with their mum Linda, put wheels in motion to get the business back on track and put in place a renovation programme, committing £10m to overhauling the property. White had no prior experience in hospitality, apart from a stint as a graduate management trainee with Mitchells & Butlers, but was inspired by her own visits to hotels.
The next four years saw nine new suites unveiled, plus two spa rooms, two meeting rooms, an orangery, cocktail lounge, new events suite introduced. All other communal areas and leisure facilities have also been completely refurbished.
Mint, the new ‘destination restaurant’, was revealed as the final piece of the puzzle in November 2018.
The family, together with talented general manager Patrick Jones who has significantly increased sales and staff mentality at the hotel, have put Tewskesbury Park back on the map,
Turnover at the 94-bedroom hotel has increased to £4m and occupancy is steadily rising north of 50%, driven by passionate owners and management who are committed to ensuring the business is a success for the long term.