In 2006, The Bingham was about to be put on the market by owner Ruth Trinder before daughter Samantha stepped in to save the day. The hotel had been under the family ownership for over two decades, since Ruth acquired the building in 1984 and she had taken it as far as she wanted to before mooting the idea of a sale.
Samantha, who had grown up in the building but never had any prior hospitality experience, decided to take on the challenge and took over the running of the business, aged just 28, transforming the B&B into Richmond’s first boutique hotel.
Since then the positioning of the hotel has been steered by Samantha, assisted by general manager Erick Kervaon who has been in the role for the past six years, and together with mum Ruth, they have built up a resilient, popular boutique business rooted in independence.
Just last month the hotel rebranded to ‘reconnect with its history’, undergoing a full refurbishment to become the Bingham Riverhouse. All 15 bedrooms were given a makeover, alongside the new restaurant, marble bar and lounge, to boast a design using light pastels, jewel tones and clean lines. Samantha told Boutique Hotelier that the idea was to ensure the hotel has a more ‘relaxed feel’, allowing guests to use the space exactly how they wish – be it to work, stay or dine.
The Trinder story is such an interesting tale. Formidable Kenyan business woman Ruth Trinder arrived from her native country with no money in her pocket in her 20s to start a nursing job in Glasgow. She excelled and then went on to become the first ever black female banker for private banking and wealth management company, Coutts.
From there she started a group of luxury care homes, building up the investment required to buy the Bingham property in 1984.