Boutique hotelier BHPSS Archives

BH Awards: Pictures from the red carpet

BHPSS AWARDS EVENT by Zoe Monk on October 17, 2019

Guests embrace the 'Kodak moment' at the Boutique Hotelier Awards on Tuesday night, and pose with colleagues to celebrate excellence

Editor’s View: “With retention and recruitment such a hot topic, it’s never been more important to reward staff”

APPOINTMENTS BEST PRACTICE BHPSS AWARDS CAREERS HOTEL MANAGEMENT by Zoe Monk on October 17, 2019

Editor Zoe Monk explains that the Personal Service Star Awards were created to commend outstanding customer attention, care and dedication that are the backbone to any successful hotel

RESTAURANT MANAGER OF THE YEAR

BHPSS AWARDS by Zoe Monk on October 15, 2019

The winner is a firm believer in experiential and shared learning experiences and arranges visits off-site to food producers as part of team training

SPA / WELLNESS MANAGER OF THE YEAR – sponsored by Rehegoo Music Group

BHPSS AWARDS by Zoe Monk on October 15, 2019

The winner is particularly good at managing the rota to support the business demands and helps drive community spirit among spa members

RESERVATIONS / REVENUE MANAGER OF THE YEAR

BHPSS AWARDS by Zoe Monk on October 15, 2019

The winner of this award has helped grow room revenue year on year, taking it from £1m to £1.5m in four years

CONCIERGE OF THE YEAR

BHPSS AWARDS by Zoe Monk on October 15, 2019

The winner was described as 'incredibly passionate' about helping guests and enhancing their stay

HOUSEKEEPING MANAGER OF THE YEAR – sponsored by Mitre Linen

BHPSS AWARDS by Zoe Monk on October 15, 2019

Joining the property at a period of rapid growth, this winner improved the housekeeping service as well as managing the diverse aspects of the business

FRONT OF HOUSE MANAGER OF THE YEAR – Winner

BHPSS AWARDS by Zoe Monk on October 15, 2019

The winner oversees the daily operation of Reception and Front of House with full accountability of ‘People, Product, Service and Profit'

SHINING STAR AWARD

BHPSS AWARDS by Zoe Monk on October 15, 2019

The winner is always trying to find ways to use his initiative and inspire his teammates, as well as drive business to the hotel

BH Awards: All you need to know

BHPSS AWARDS CAREERS by Zoe Monk on October 15, 2019

Held at Hilton Olympia London, doors will open at 7pm, with guests encouraged to network with sponsors, catch up with familiar faces and raise a glass to industry excellence

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